Website terms
These Terms and Conditions govern your use of the KL Cologne website and the purchase of products from us. By accessing this website or placing an order, you agree to be bound by the terms set out below. If you do not agree with these terms, you should not use this website.
1. About Us
KL Cologne is a London based sole trader business specialising in the resale of luxury fragrances. All products are sourced, handled and sold with care to ensure quality and authenticity.
For any enquiries, you can contact us at support@klcologne.co.uk.
2. Use of the Website
By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian, that you will not use this website for any unlawful purpose, and that you will not attempt to interfere with the operation or security of the website.
We reserve the right to restrict or terminate access to any user who breaches these terms.
3. Product Information
We take every effort to ensure that all product descriptions, images and prices are accurate. However, images are for illustrative purposes and may vary slightly from the actual product, packaging may differ depending on supplier or batch, and product availability is subject to change without notice.
All fragrances sold by KL Cologne are described as authentic unless clearly stated otherwise.
4. Pricing
All prices displayed on the website are in GBP (£) and are inclusive of any applicable charges unless stated otherwise.
We reserve the right to change prices at any time without notice and to correct any pricing errors. If an error occurs after you place an order, we will contact you before processing.
5. Orders
When you place an order, you will receive confirmation once payment is completed. All orders are subject to acceptance and availability, and we reserve the right to cancel or refuse any order.
Orders may be cancelled if there is a pricing error, payment is not authorised, or stock is unavailable.
6. Payment
We accept secure online payments via third party payment providers such as PayPal. By making a purchase, you confirm that you are authorised to use the payment method and that you agree to provide accurate billing information.
KL Cologne does not store your payment details.
7. Delivery
We aim to dispatch orders promptly. However, delivery times are estimates and are not guaranteed. Delays may occur due to courier issues or other external factors outside our control.
Once an order has been dispatched, responsibility transfers to the courier. KL Cologne is not liable for courier delays or non delivery once the parcel has been handed over for shipment, and no refund will be issued by us purely for courier related delay or non delivery.
8. Returns & Refunds
Due to the nature of fragrance products, returns will not be accepted.
By purchasing from KL Cologne, you acknowledge and accept that all sales are treated as final.
9. Authenticity
KL Cologne specialises in fragrance resale. We take care to source products responsibly and inspect items before dispatch. However, we are not affiliated with any brand manufacturers.
All trademarks, brand names and logos belong to their respective owners.
KL Cologne shall not be liable for manufacturer differences, packaging variations, batch variations, or any claim that a fragrance is not full once delivered.
10. Liability
To the fullest extent permitted by law, KL Cologne shall not be liable for indirect or consequential losses, loss of profit, data or business, delays caused by third party services, or non delivery of an item where responsibility has passed to the courier.
Our liability is limited to the value of the product purchased.
11. Intellectual Property
You may not copy, reproduce or distribute any content from this website without permission. This includes text, branding, graphics, layout and other website content unless otherwise stated.
12. Privacy
We respect your privacy and handle your data responsibly. By using this website, you agree to the collection and use of your information in accordance with our privacy practices.
We do not sell or share your personal data with third parties except where necessary to process orders.
13. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will take effect immediately upon being published on the website.
14. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the jurisdiction of the UK courts.
15. Contact
For any questions regarding these Terms and Conditions, please contact:
support@klcologne.co.uk